Bronze
Package
The bronze package ensures your tenants are kept happy in their homes, whilst knowing they always have someone to call. Read about what we can offer, to gain a better understanding of how we can help you manage your properties!
What's Included In The Bronze Package
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Low Priority Tenant package
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Urgent response is only reacted to for emergency calls only
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We deal with you, the Landlord only, not the Tenant
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We take the phone call from the Landlord of a property issue
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We attend the site. Identify the fault. Isolate, fix or perform a temporary fix
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If we temporary fix, we return to site with materials & complete ASAP
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We have an agreed set “Pool of Money” with the Landlord instead of quoting.
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If the cost is above, a quote is provided
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Maintenance Works can also be added to this package. Great examples of these are if the property requires cleaning or their gardens being looked after (Quoted upon request)
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Gas safe CP12 Inspection & Certification carried out annually (Fee applies)
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Electrical property EICR Inspection & Certification carried out 5 yearly (Fee applies)
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Energy Performance Certificate EPC carried out 10 yearly (Fee applies)
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Initial Landlord set up (Fee applies)
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New tenant renewal fees apply
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Minimum contract length - 12 months
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Status level of call out
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Emergency - Once the initial call has been taken, attend the site within 0-3 hours.
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P1 - 24 hour response once initial call has been taken.
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P2 - Will attend in the next available slot to fix a maintenance issue.
